hillewaere | News_Detail
9/10 on Trustpilot: this is what our customers think of Hillewaere
9/10 on Trustpilot: this is what our customers think of Hillewaere
Our clients see Hillewaere as a property partner that combines expertise, accessibility and personalised support, all with a single goal in mind: a hassle-free sale or purchase on the best possible terms. Read our ultimate client review here.
“Anyone who works with Hillewaere soon realises that this is no ordinary estate agent, but an agency that stands out for its high standard of service, strong expertise and a highly personalised approach. Above all, clients feel that their case is handled professionally from the initial valuation right through to the final sale, with everything proceeding clearly, correctly and transparently.
What stands out most to both sellers and buyers is the smooth and clear communication. Estate agents are easily reachable, actively follow up on cases and ensure that clients are kept constantly informed. Questions are answered promptly and commitments are honoured, which fosters trust and peace of mind during what is often a significant sale or purchase process.
In addition, Hillewaere is particularly valued for its realistic and market-based valuations. Clients regularly report that the valuation proved accurate and led to an efficient sale, often within a relatively short timeframe and at a price in line with expectations. Even with complex or unique properties, the approach remains expert and well-considered.
A second key strength is the professional presentation and commercial approach. Properties are carefully marketed, with attention paid to positioning, target audience and appeal. According to clients, this results in a smooth sales process and a strong market response.
Many clients also emphasise the human touch: estate agents take their time, listen to the client’s wishes and are not pushy. The support is described as calm, honest and solution-oriented, leaving clients feeling completely taken care of throughout the process.
Across the various branches, the same picture emerges:
- Professional and reliable.
- A pleasant collaboration.
- Clear follow-up.
- Prompt and accurate handling.
- A strong combination of expertise and personalised service.
This translates into an overall customer satisfaction rating of around 8.8 to 9 out of 10 based on over a thousand reviews on Trustpilot, confirming that, according to customers, Hillewaere consistently outperforms the industry average."